Krystal Grand Cancun All Inclusive | Family Beach Resort from $122

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Krystal Grand Cancun All Inclusive Exterior photo The photo captures a beautiful coastal resort scene on a sunny day. Two tall, modern hotel buildings dominate the frame, both painted in a pristine white with subtle light blue accents. They feature numerous balconies, suggesting many guest rooms wit

Krystal Grand Cancun All Inclusive Interior photo The photo shows a spacious, modern lobby area, likely in a resort or hotel. The lobby has a distinctive circular design with multiple levels overlooking the central area.

The central part of the lobby features a raised, circular seating area with a

Krystal Grand Cancun All Inclusive Exterior photo This is a vibrant, high-angle photograph of a luxurious resort area, showcasing a stunning blend of modern architecture, beautiful landscaping, and tropical beach scenery.

**In the foreground and center:**
The main focus is a large, irregularly shap

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Key details

About Resort

Boulevard Kukulkan Km 8.5, Cancun, 77500

Close to the beach

Nice

6.9

7.1

/10

4.0

Loved by Krystal Grand Cancun All Inclusive guests

Lovely view

Clean rooms

Excellent service

Delicious meals

"The beach is excellent; the rock extension protects the cove from a big chunk of the wind."

Chris M from United States

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"This all-inclusive resort is a gem: 5 restaurants/snack bars, gorgeous beachfront rooms; excellent cleaning service, and activities seemingly arranged around the clock."

Deborah

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"The hotel is compact and has elevator access so it makes it very easy to navigate for anybody that cannot walk long distances."

LG_Cancun

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5-star all-inclusive beachfront hotel in Cancun

Location

The hotel is situated beachfront in Cancun, providing direct access to tranquil, calm waves resembling a swimming pool. It is located near Punta Cancun, close to shopping centers and vibrant nightlife. The prime location enhances convenience for guests wishing to explore local attractions.

Dining

Krystal Grand Cancun hosts six restaurants and five bars, catering to diverse culinary preferences. Guests can enjoy local and international dishes ranging from traditional Mexican offerings to teppanyaki-style dining. Signature mixology experiences are available at on-site bars, ensuring impressive drink selections.

Accommodations

The hotel features 400 spacious rooms and suites across two circular towers, with some offering private terraces and balconies directly overlooking the Caribbean Sea. Room options include Standard, Deluxe Ocean Front, and Altitude Suites, providing diverse preferences for travelers. Guests can enjoy 24-hour room service for added convenience.

Family Activities

Kamp Krystal(R) offers a dedicated space designed for younger guests, ensuring a fun, engaging environment. Teenagers can enjoy Adventure Friends(R) where they can partake in organized activities throughout their stay. The hotel hosts themed nights and leisure sports activities to keep families entertained.

Wellness

The hotel features a wellness area that includes multiple pools, such as a dedicated infinity pool exclusively for adults. Spa services are available to guests looking to relax and rejuvenate during their vacation. A well-equipped gym is also accessible for fitness enthusiasts.

Highlights

Location: beachfront in Cancun

Dining: six restaurants and five bars

Accommodations: 400 spacious rooms

Family Activities: Kamp Krystal(R) & Adventure Friends(R)

Wellness: infinity pool exclusively for adults

“The beachfront location, near Cancun's nightlife, offers calm waters ideal for swimming. While there are two towers, the adults-only Altitude Club elevates the experience with exclusive lounges and amenities. I think the location and updated facilities make it a solid choice for those wanting to be in the heart of the action.”

Olivia StoneManaging Editor at Familyresort

Location: Perfect

9.0/10Review score

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How it felt to stay here

Away at Home

“Beds were comfy with lovely linens.”

Raechel from United StatesMarch 2024

Perfect for Finding Friends

“Main bar evening staff are all newer and are working their butts off and seem to have a genuine great time with the guests.”

Dealboyrandy from CanadaDecember 2024

Shine on Socials

“The main reason we booked a room at this hotel was for the beach and ocean view and it did not disappoint.”

AnonymousApril 2024

Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations

Deluxe Double Room Sea View
2 persons
44 sq. feet
2 Double beds
Balcony
room details
Double or Twin Room Partial Sea View
2 persons
44 sq. feet
2 Double beds
Balcony
room details
Altitude Suite 2 Double Beds
2 persons
50 sq. feet
2 Double beds
Air conditioning
Balcony
room details

Show all rooms

Room Availability & Price Calendar

Find availability and check prices for your dates now!

July 2026 - July 2027

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Mon

Tue

Wed

Thu

Fri

Sat

July 2026

August 2026

September 2026

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

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Check-in/ Check-out

Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

Facilities: Very good

7.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Golf course
Billiard tables
Yoga class
Aerobics

Services

Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Body wraps
Massage
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Krystal Grand Cancun All Inclusive offers an enticing array of dining options, showcasing a delightful blend of local and international cuisines in family-friendly and romantic settings. Travelers can enjoy everything from vibrant Mexican dishes to elegant Italian fare, all designed to create memorable culinary moments.

Krystal Grand Cancun All Inclusive Restaurant photo The photo shows an upscale restaurant interior, bathed in warm, inviting light. The focus is on a beautifully set table in the foreground, ready for a meal.

The table is made of dark wood and is neatly arranged with white plates, white napkins eleg

Krystal Grand Cancun All Inclusive Restaurant photo The photo shows a stylish and modern restaurant dining area with a focus on large windows offering a view of a twilight cityscape and a pool.

The restaurant features several round tables, each set for dining with light-colored placemats, napkins, a

Krystal Grand Cancun All Inclusive Restaurant photo The photo shows a brightly lit, spacious dining area, likely within a resort or upscale restaurant. The overall ambiance is warm and inviting.

In the foreground, there's a long, rectangular wooden table set for dining. It's surrounded by red uphols

Restaurant O

Mexican, Tex-Mex, Local, International, Latin American

Ambiance

Family-friendly

Key Offerings

Enjoy a hearty breakfast featuring traditional Mexican flavors or a cozy dinner enriched with local and Tex-Mex favorites, all served in a welcoming environment.

Reservation

Breakfast: 06:30 - 11:30, Dinner: 18:30 - 23:00

The Grill

International

Ambiance

Family-friendly

Key Offerings

This casual dining venue excels in grilled delights, with soothing views and a relaxed atmosphere, perfect for a satisfying lunch or dinner.

Reservation

Lunch: 12:30 - 17:00, Dinner: 18:30 - 23:00

Lounge and Terrace

American

Ambiance

Modern

Key Offerings

A chic spot for brunch, where guests can unwind with crafted dishes in a stylish setting, ideal for leisurely afternoons.

Reservation

Brunch: 12:30 - 17:00

Risotto

Italian

Ambiance

Romantic

Key Offerings

Experience the essence of Italy with delectable pasta dishes in a warm, intimate ambiance, perfect for an enchanting dinner.

Reservation

yes

Dinner: 18:30 - 23:00

Ayamí

Asian (Chinese, Indian, Japanese)

Ambiance

Modern

Key Offerings

An innovative fusion of Asian flavors awaits, offering a diverse menu that showcases the best of multiple culinary traditions in a contemporary setting.

Reservation

yes

Dinner: 18:30 - 23:00

Location

Boulevard Kukulkan Km 8.5, Cancun, 77500

Explore Cancun

Local Experiences Around Krystal Grand Cancun

Coco Bongo

5-minute walk

A famous entertainment venue known for vibrant shows. Stunning performances and a lively atmosphere make it a must-visit.

Galeria Balance Cancun

10-minute walk

An art gallery showcasing contemporary works. A perfect spot for art lovers to immerse in local creativity.

Playa Forum

7-minute walk

A bustling beach famous for its nightlife. Relax by day and enjoy parties and live music in the evenings.

Chac Mool Beach

19 minutes walking

A beautiful beach ideal for swimming and sunbathing. Its pristine sands and clear waters attract locals and tourists alike.

Water Sports at Playa Chac-Mool

19 minutes walking

Thrilling water sports like jet skiing and parasailing. Equipment is available for rent right on the beach.

Yoga Sessions at Playa Gaviota Azul

1-minute walk

Relaxing yoga sessions offered near the beach. Perfect for rejuvenation amidst beautiful coastal views.

Delphinus Dreams

2-minute walk

Unique opportunity to swim with dolphins. Booking in advance is recommended due to popularity.

Restaurante Ayami

1-minute walk

Japanese cuisine with a vibrant atmosphere. A range of sushi and teppanyaki options available.

Tradewinds Restaurant

2-minute walk

Casual dining featuring seafood specialties. Known for fresh ingredients and a laid-back vibe.

The Moongate

2-minute walk

Offers a mix of Asian cuisine in an elegant setting. Signature dishes include rich curries and fresh sushi rolls.

The City Nightclub

9-minute walk

Buzzing nightclub with a vibrant atmosphere, featuring top DJs and dance events. Perfect for a lively night out.

Mandala Beach Club

6-minute walk

Beachfront club with live music and DJs. Great for families and couples seeking a lively beach experience.

Getting around

City Centre
Cancun 17 min · 6.8 mi
Airports
Cancun (CUN) 36 min · 14.9 mi
Isla Mujeres (ISJ) 40 min · 16.4 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

At the hotel Krystal Grand Cancun All Inclusive guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2007

Number of floors:

Number of rooms:

514

Former name

Hyatt Regency Cancun

Resort Reviews & Family Ratings

Guest Reviews on Their Family Resort Experience

Review score

Based on 3059 verified reviews

8.5 /10

Great

80 %

Recommend

Breakfast

5.9/10

Cleanliness

7.5/10

Comfort

7.8/10

Facilities

7.2/10

Free WiFi

8.3/10

Location

9.0/10

Paid Wi-Fi

8.0/10

Staff

7.7/10

Value for money

6.8/10

Pros

Amazing views

Large rooms

Perfect location

Excellent staff

Clean room

Cons

Poor food

Slow service

based on 6825 reviews

4/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Krystal Grand Cancun All Inclusive

What is the ideal time to enjoy a wonderful beach experience at Krystal Grand Cancun?

15 April 2024

Cancun can be visited any time of the year. One of the highlights of staying at Krystal Grand Cancun is its beautiful beach, recognized as one of the finest in the area.

Are balconies available in the accommodations here?

10 June 2024

All rooms in this resort include a lovely balcony for guests to enjoy.

What dining options and beverages are part of the all-inclusive plan?

22 March 2024

The all-inclusive plan covers all meals and beverages from the menus. Minibars in the rooms are stocked with water and soft drinks. Enjoy your upcoming stay!

Is 24/7 room service available for guests staying in Altitude Rooms?

12 July 2024

Yes, room service is available around the clock for guests in both Altitude and standard rooms.

Are spa services offered at this hotel?

1 August 2024

Spa services are available at Krystal Grand Cancun, but please note that these come with additional fees.

What kind of booking plans do you provide for guests?

5 October 2024

Travelers can choose from three booking plans: Room Only, Bed and Breakfast, and All-Inclusive, depending on their preferences.

Is airport shuttle transportation available for guests?

14 November 2024

There are no complimentary shuttles provided. It's recommended to contact AMStar, a partner for transportation services.

What does the all-inclusive experience provide in terms of food and drink?

29 December 2024

Guests can enjoy endless food and beverage options, including buffet and à la carte dining as well as 24-hour room service featuring international and domestic beverages.

How many dining establishments are there on-site at Krystal Grand Cancun?

23 February 2025

There are nine on-site dining options, encompassing four à la carte restaurants, a buffet, a coffee shop, a cevichería/taqueria, and a grill, with 24-hour accessibility to food and drinks.

Is smoking permitted on the property, and what areas are designated for it?

3 January 2025

Smoking is not allowed in rooms or on balconies. Designated smoking areas are available throughout the resort, and fees may apply for violations.